Yes! Wi-fi is available with every Viasat internet plan. When you order Viasat satellite internet service, you can use your own router or get the Viasat Gateway Modem. If you prefer to use your own router, any modern version will work with your Viasat service.
Every Viasat plan requires a Viasat modem. The modem is linked to your satellite dish via a coaxial cable and brings the internet into your home. The router then allows multiple devices to join the same network. (Save space with the new Viasat Gateway Modem. It’s two devices in one: a modem with a built-in wireless router.)
Does Viasat Have Wi-Fi Modems That Also Allow Wired Connections?
Both the regular Viasat modem and the WiFi Gateway have Ethernet ports, which allows you to use them as wired connections – all you need is an Ethernet cable. With either modem, you can use wi-fi connections for some devices (e.g., phones, tablets, thermostats, and security cameras) while simultaneously using wired connections for other devices (e.g., desktop computers, laptops, or TVs). With this capability, you can set up your home network in the most advantageous configuration for how you and your family use the internet.
Does Viasat Have Wi-Fi Installation Service?
When you sign up as a Viasat customer, we provide all the equipment you need: a brand new dedicated satellite dish, a WiFi Modem (which requires a separate router), or the WiFi Gateway (so you don’t need a separate router). A professional technician will come to your home or business, test the signal, and suggest locations for mounting your Viasat satellite dish. Once the dish is attached to your roof (or wall), they’ll make sure it’s pointed in the right direction to communicate with the satellite. Then, the technician will install the modem inside your home and connect you to the internet.
If you also order Viasat Voice phone service, the technician will set up your phone using a Viasat modem with a phone jack. Both the Viasat WiFi Modem and WiFi Gateway accommodate home phone service with Voice, eliminating the need for a separate phone adapter.
Does Viasat Have Wi-Fi Tech Support and Service?
Viasat supports all its equipment, including replacing defective equipment within the first 90 days of service. If you use your own router for wi-fi, however, set up and maintenance are your responsibility
After 90 days, you can get extended support with Viasat EasyCare. For $8.99/month, EasyCare includes free service calls, priority customer support on the Viasat Customer Care hotline, and discounts on relocating your satellite dish. If you sign up for EasyCare when you order Viasat, your first three months are FREE! (And you can cancel anytime.)