Why is HughesNet So Slow Today? Updated 2024

When HughesNet is slower than normal see if any of these apply:

• Bad weather can slow down the network.
• Are you online in the early evening? Heavy traffic can cause slower internet.
• Is someone in your household downloading a large file or streaming a film now in HD? That can consume more bandwidth and slow down performance on other devices.

You can also take steps to troubleshoot: 

1. When it's safe to do so check that your dish is unobstructed. If you see damage or an obstruction, call the 24/7 service line at 866-347-3292 for a tech appointment.
2. Power cycle your modem, router, and main computer. Unplug the equipment, wait 4-5 minutes, plug the computer back in first followed by modem and router, and then wait another 5 minutes for the system to reset. 
3. If you or someone in your home downloaded a browser optimizer on your computer these can cause hiccups during ongoing cache-clearing and cookie deletion. Optimizers save browser memory but can slow you down at times as well.
4. If you aren't using an optimizer, try clearing your browser cache and cookies yourself manually in your browser settings to open up some memory in your device. Browsers can store a lot of information and over time and this can reduce the amount of available memory.
5. Close any browser windows you are not currently using.
6. Check your service tray at the bottom of your screen. Do you need each program to be active now? For example, games that you're not playing or a digital audio workstation that you are not using at the moment. Save your work and close out anything you're not using.
7. If it is still slow call HughesNet customer service at 866-347-3292.