When HughesNet is not working you can troubleshoot with these steps:

1. Check that your dish is unobstructed and looks undamaged. If you see damage, take a picture with your phone, and then call the 24/7 service line at 866-347-3292 for a repair appointment.
2. Power cycle your modem. router, and main computer by unplugging your devices for at least a few minutes and then reconnect and wait several more minutes for the network to wake up.
3. Disable browser optimizer extensions is your browser settings if you loaded one. The continual cache-clearing and cookie-deletion that conserve browser memory can also cause interruptions.
4. Is your account up to date? An unpaid balance could result in interruption.
5. If it is still not working call HughesNet customer service at 1-877-697-2926