Viasat will send an email summarizing your monthly bill ten days before your bill cycle date when payment is due. Make sure your correct email is included with your account profile. Like some other utilities the bill is for one month in advance of service. You’ll see a charge for the days of service before the actual billing date, a charge for a full month of service on the bill cycle date and the monthly charge for leased equipment such as modem, dish, and TRIA. To ensure all your contact information is up to date, log into your my.viasat.com account profile online or on the mobile app. The payment method you provided to Viasat is kept on file for the duration of your contract and that method is charged on the same date each month. You can see the date your payment is due, change your billing cycle to another option, and make a payment all within your Viasat online account or My Viasat mobile app.

You have the option to provide Viasat with a PayPal account, bank account (EFT Electronic Funds Transfer), credit card (American Express, Master Card, Visa, Discover, JCB or Diners Club) or debit card as payment methods. Viasat also accepts reloadable or prepaid cards once you are an established customer (but not when you first sign up for service) for recurring payments. Viasat does not accept checks.

Don’t call an Agent to make a payment unless you’re prepared to pay the $5 Assist Fee. Viasat offers several ways to avoid that. You can use the Automated System when you call 855-810-1308 and select Billing, then Make a Payment. Or log into your My Viasat customer portal to make a one-time payment or update your payment method preferences. Same for the My Viasat mobile app. It’s on the Dashboard. You can even Text Message a payment by texting JOIN to 20715. One final option is EasyPay. Log into your account then select EasyPay to make a one-time payment