HughesNet delivers high-speed internet via satellite, ensuring access to online services even in remote locations. As a leading provider of satellite broadband, HughesNet connects users across the country, including rural and underserved communities that lack traditional wired infrastructure.

Satellite internet operates by sending signals between a ground station, a satellite in geostationary orbit, and a user’s dish. This system allows broadband access in areas where fiber or DSL options are unavailable. Modern advancements in satellite technology enhance speed and reduce latency, making online browsing, streaming, and remote work more efficient.

Reliable internet access plays a critical role in daily life, from managing businesses to staying in touch with loved ones. In many parts of America, especially rural regions, options for connectivity remain limited. HughesNet helps bridge this gap, bringing stable, high-speed internet to homes and businesses throughout New York, ensuring seamless digital experiences regardless of location.

How HughesNet Serves Rural New York

Challenges Facing Internet Users in Rural Regions

Large portions of New York State remain underserved when it comes to high-speed internet access. Many rural areas lack the infrastructure needed for fiber or cable connections, leaving residents with limited options. DSL providers often struggle to deliver consistent speeds due to aging networks, and cellular-based internet services depend on strong signals that can be unreliable in mountainous or heavily forested regions.

Distance from major metropolitan hubs also increases the cost of extending broadband infrastructure, making it economically unfeasible for many traditional internet providers to invest in rural expansion. As a result, slow speeds, frequent connectivity issues, and data restrictions continue to be obstacles for residents who rely on the internet for work, education, and daily communication.

Satellite Internet as a Viable Option

Because it does not rely on ground-based infrastructure, satellite internet provides broad coverage without the need for extensive fiber installations. HughesNet delivers consistent internet access across the state by utilizing geostationary satellites positioned 22,000 miles above Earth. Unlike terrestrial networks, satellite signals can be received anywhere with a clear view of the southern sky, making it one of the most effective options for households in remote locations.

Latency remains a consideration, as data must travel a significant distance to and from the satellite. However, HughesNet minimizes this impact through advanced network optimizations. Streaming, web browsing, and VoIP communication remain accessible, while adaptive data management ensures smooth operation even during peak usage hours.

Specifics of HughesNet's Service in New York

HughesNet provides statewide coverage, serving even the most isolated regions of New York. Users in the Adirondacks, Catskills, and Finger Lakes regions can access the same level of connectivity as those in more populated areas. Service plans include both residential and business options, with download speeds up to 25 Mbps and upload speeds up to 3 Mbps.

• Network reach: Available everywhere in New York, including areas with no cable or fiber infrastructure.
• Consistent speeds: 25 Mbps download and 3 Mbps upload across all residential plans.
• Adaptive data management: Prioritized data usage during off-peak hours to optimize network performance.
• Professional installation: Certified technicians handle the setup process to ensure optimal connectivity.
• Business-grade plans: Enterprise options available for rural businesses needing reliable internet access.

For many rural New Yorkers, HughesNet represents a dependable alternative to traditional ISPs. Whether for remote work, online learning, or daily browsing, satellite internet bridges the gap between underserved locations and the digital resources necessary for modern life.

HughesNet Gen5: Advancing Satellite Internet Technology

What is Gen5 Technology?

HughesNet Gen5 is the latest evolution in satellite internet technology, leveraging high-capacity satellites to provide nationwide coverage, including rural regions of New York. It operates using the EchoStar XIX satellite, a high-throughput system designed to optimize bandwidth and improve data transmission efficiency.

Unlike its predecessors, Gen5 incorporates an updated modulation scheme and advanced signal processing, enhancing both download and upload speeds. With this generation, HughesNet ensures wider availability, higher speeds, and consistent performance, even in areas where traditional broadband struggles to reach.

How Gen5 Enhances the Satellite Internet Experience

Gen5 technology brings several significant improvements that directly impact user experience. From faster speeds to optimized data usage, these advancements address common challenges associated with satellite-based connectivity.

• Speeds up to 25 Mbps – HughesNet Gen5 delivers download speeds that reach 25 Mbps and upload speeds up to 3 Mbps. This meets the FCC's broadband criteria, ensuring a smooth experience for everyday activities like streaming, browsing, and video conferencing.
• No Hard Data Limits – While Gen5 plans come with data allocations, HughesNet does not cut off internet access once a user reaches their limit. Instead, speeds may be throttled, but essential browsing and communication remain functional.
• Built-in Wi-Fi – The integrated modem combines a router with Wi-Fi capabilities, reducing the need for additional equipment and improving in-home connectivity.
• SmartTechnologies for Optimized Performance – HughesNet employs data compression and web acceleration techniques to optimize bandwidth use. This enhances page load times and reduces latency for common tasks.
• Expanded Coverage – Because the service relies on satellite transmissions rather than ground-based wires, HughesNet Gen5 extends connectivity to remote locations across New York, even in areas without fiber or cable infrastructure.

With these advancements, Gen5 makes satellite internet a viable alternative for rural households and businesses requiring reliable online access. Whether for work, education, or entertainment, its combination of speed and efficiency ensures a dependable internet experience.

Satellite Dish and Installation Process in New York

What to Expect When Installing a HughesNet Satellite Dish

HughesNet uses a professionally installed satellite dish to connect users in New York to its network. Installers mount the dish on an exterior surface with an unobstructed view of the southern sky, ensuring optimal signal reception. The entire process typically takes two to three hours.

The installation includes dish placement, cable routing, and modem setup. Technicians verify connectivity by running system diagnostics before finalizing the installation. Users don’t need prior technical knowledge—HughesNet handles the entire setup.

Step-by-Step Guide to HughesNet's Installation and Setup in New York

• Site Survey: Installers assess the property to determine the best location for the dish, usually on the roof, a sturdy pole, or the side of a building.
• Mounting the Dish: A secure mounting bracket affixes the dish in place. Proper alignment with the satellite ensures a strong connection.
• Cable Routing: Coaxial cables run from the dish to the HughesNet modem inside the home. Technicians choose the most efficient, least intrusive path.
• Modem and Router Setup: The modem connects to a power source and establishes a link with the dish. If using a HughesNet Wi-Fi router, technicians configure it for household coverage.
• System Activation: After connection, technicians perform signal tests, update software if necessary, and activate the service.
• Customer Walkthrough: Technicians explain essential functions, such as monitoring data usage, restarting the modem, and accessing HughesNet customer support.

Once installed, the HughesNet system runs independently, requiring minimal user intervention. Routine maintenance involves clearing debris from the dish and ensuring the cables remain undamaged. New York customers can schedule installation at their convenience, with technicians handling every aspect of setup efficiently.

HughesNet Internet Plans and Pricing for New Yorkers

Different HughesNet Plans Available in New York

HughesNet offers four main internet plans in New York, each featuring the same download speed but differing in data allowances. These plans cater to households with varying internet consumption habits, from light browsing to frequent streaming.

• 15 GB Plan: Designed for individuals or small households with occasional internet use. Ideal for checking emails, social media, and light web browsing.
• 30 GB Plan: Suitable for moderate internet usage, offering enough data for streaming standard definition videos and frequent online activities.
• 45 GB Plan: A good choice for homes with multiple users who stream videos, participate in video calls, and engage in online gaming.
• 100 GB Plan: Best for households with heavy internet usage, supporting HD streaming, large downloads, and extensive remote work requirements.

All HughesNet plans provide download speeds of up to 25 Mbps and upload speeds of up to 3 Mbps. Once the monthly data cap is reached, internet access continues at reduced speeds without additional charges.

Pricing Structure and How to Choose the Best Plan

HughesNet pricing in New York depends on the selected plan, with monthly costs increasing as data allowances grow. While promotional rates may apply for new customers, standard pricing includes:

• 15 GB Plan: Typically around $64.99 per month.
• 30 GB Plan: Approximately $74.99 per month.
• 45 GB Plan: Priced around $99.99 per month.
• 100 GB Plan: Generally offered at $149.99 per month.

Choosing the right plan depends on household internet usage. Families with heavy streaming and multiple users will benefit from higher data allowances, while light users can save by opting for a lower-tier plan. Data tokens allow customers to purchase extra data if needed, avoiding speed reductions after exceeding monthly limits.

Discussing America’s Quest for Affordable Internet Service

Internet affordability remains a nationwide concern, particularly in regions with limited service options. HughesNet addresses this issue by offering consistent pricing across rural and urban areas, ensuring equal access to satellite broadband. Government programs, such as the Affordable Connectivity Program (ACP), may provide eligible customers with monthly discounts on HughesNet service.

New Yorkers seeking an alternative to DSL and cable providers find HughesNet a viable option, especially in remote areas where fiber and traditional broadband remain unavailable.

Understanding Data Caps and How to Manage Them with HughesNet

How HughesNet’s Data Caps and Fair Usage Policy Work

HughesNet uses a data allowance system to manage bandwidth on its satellite network. Each plan includes a set amount of data at high speeds, known as Priority Data. After exceeding this limit, speeds reduce significantly but remain usable without extra charges. This throttled speed typically ranges between 1 and 3 Mbps, depending on network congestion.

The Fair Access Policy (FAP) ensures equitable distribution of bandwidth among users. During peak hours, HughesNet prioritizes customers within their data limits, while those who have exceeded their allowance experience slower speeds. Users can purchase additional data tokens to restore full speeds or wait until the next billing cycle when data resets.

Effective Strategies for Managing Your Data

Maximizing data efficiency with HughesNet requires smart usage habits. These methods help reduce unnecessary data consumption:

• Enable Video Data Saver: HughesNet automatically optimizes streaming to 480p. Lowering resolution manually for services like Netflix and YouTube saves additional data.
• Schedule Large Downloads: HughesNet offers a Bonus Zone between 2 AM and 8 AM, providing 50 GB of additional monthly data. Download large files, software updates, or cloud backups during this period.
• Use Browser Extensions: Installing ad blockers and data-saving extensions prevents background data usage from auto-playing videos and high-resolution media.
• Monitor Usage: The HughesNet mobile app and online dashboard track data consumption, allowing users to adjust habits before exceeding their limits.
• Adjust Automatic Updates: Set operating system and app updates to occur only during off-peak hours to prevent unexpected data drain.
• Limit Background Devices: Devices syncing data in the background, like security cameras or cloud services, consume bandwidth continuously. Disabling auto-sync reduces unnecessary data usage.

How HughesNet’s Data Caps Compare to Other Rural Internet Providers

Data limitations vary widely among rural internet providers. HughesNet offers structured data allowances but does not impose overage fees, unlike LTE-based providers that may charge per gigabyte after an initial cap. In contrast, providers like Starlink offer unlimited data but experience network congestion, leading to inconsistent speeds during peak usage hours.

Fixed wireless ISPs often have soft data caps, slowing speeds after a threshold but maintaining unlimited access. CenturyLink and Windstream provide DSL service in select rural areas without data caps, but their speeds rarely exceed 10-25 Mbps, significantly lower than HughesNet's Gen5 high-speed capability.

Understanding these differences helps users choose the best option based on usage habits. HughesNet remains a reliable choice for rural users needing steady speeds with predictable data limits.

Real Customer Reviews and Testimonials from New York

Customer Experiences with HughesNet in Various Parts of New York

Users across New York report varied experiences with HughesNet. In rural areas where fiber and cable remain unavailable, many describe it as a dependable option for essential connectivity. Customers in the Adirondacks and the Catskills frequently acknowledge the benefit of having reliable access where cell service is weak.

In suburban regions like the Hudson Valley, opinions tend to differ. Some users note that speeds fluctuate during peak hours, while others mention that the service meets their needs for basic browsing and email. Several customers in western New York highlight the impact of weather conditions, stating that heavy storms can cause brief service interruptions.

Testimonials Highlighting the Pros and Cons of the Service

• Reliable for Remote Areas: A customer from the Finger Lakes region writes, "HughesNet is a lifesaver for our family. No other providers service our area, and this allows us to manage our home business without interruptions."
• Data Caps Require Management: Another user from central New York reports, "The Bonus Zone data is helpful, but the soft cap on high-speed data can be frustrating. We plan our streaming and large downloads accordingly."
• Latency Issues for Gaming and VPNs: A business owner in upstate New York states, "Works fine for emails and web browsing, but using a VPN for work can be difficult due to latency."
• Easy Installation and Setup: A reviewer from the North Country shares, "The technician was prompt and professional. Installation was smooth, and everything was ready to use the same day."
• Reasonable Performance with Weather Considerations: A customer near Buffalo notes, "Overall, it’s reliable for day-to-day use, but snowstorms in winter can affect the signal briefly."

Gaining Insights from Real User Feedback

Patterns emerge from customer reviews. HughesNet users in New York who require a basic internet connection for emails, browsing, and video conferencing generally find it effective. Households that consume high amounts of data or rely on low-latency applications tend to express concerns about speed reductions after reaching data limits.

Subscribers who understand the limitations of satellite internet often have a more positive experience. Those who expect fiber-like performance occasionally feel disappointed. Many acknowledge that HughesNet remains one of the few viable internet solutions in remote parts of New York.

Real Customer Reviews and Testimonials from New York

Customer Experiences with HughesNet in Various Parts of New York

Users across New York report varied experiences with HughesNet. In rural areas where fiber and cable remain unavailable, many describe it as a dependable option for essential connectivity. Customers in the Adirondacks and the Catskills frequently acknowledge the benefit of having reliable access where cell service is weak.

In suburban regions like the Hudson Valley, opinions tend to differ. Some users note that speeds fluctuate during peak hours, while others mention that the service meets their needs for basic browsing and email. Several customers in western New York highlight the impact of weather conditions, stating that heavy storms can cause brief service interruptions.

Testimonials Highlighting the Pros and Cons of the Service

• Reliable for Remote Areas: A customer from the Finger Lakes region writes, "HughesNet is a lifesaver for our family. No other providers service our area, and this allows us to manage our home business without interruptions."
• Data Caps Require Management: Another user from central New York reports, "The Bonus Zone data is helpful, but the soft cap on high-speed data can be frustrating. We plan our streaming and large downloads accordingly."
• Latency Issues for Gaming and VPNs: A business owner in upstate New York states, "Works fine for emails and web browsing, but using a VPN for work can be difficult due to latency."
• Easy Installation and Setup: A reviewer from the North Country shares, "The technician was prompt and professional. Installation was smooth, and everything was ready to use the same day."
• Reasonable Performance with Weather Considerations: A customer near Buffalo notes, "Overall, it’s reliable for day-to-day use, but snowstorms in winter can affect the signal briefly."

Gaining Insights from Real User Feedback

Patterns emerge from customer reviews. HughesNet users in New York who require a basic internet connection for emails, browsing, and video conferencing generally find it effective. Households that consume high amounts of data or rely on low-latency applications tend to express concerns about speed reductions after reaching data limits.

Subscribers who understand the limitations of satellite internet often have a more positive experience. Those who expect fiber-like performance occasionally feel disappointed. Many acknowledge that HughesNet remains one of the few viable internet solutions in remote parts of New York.

Internet Speeds and Performance in New York with HughesNet

What Speeds Can Customers Expect with HughesNet?

HughesNet offers download speeds of up to 25 Mbps and upload speeds reaching 3 Mbps. These speeds remain consistent across all plans, with data allowances being the primary differentiating factor. While 25 Mbps supports everyday activities like web browsing, streaming in standard definition, and video conferencing, large downloads and high-definition streaming may take longer compared to fiber or cable connections.

Latency, an inherent characteristic of satellite internet, averages around 600 milliseconds due to the signal traveling 22,000 miles to and from geostationary satellites. This affects real-time applications such as competitive online gaming but has minimal impact on general browsing and media consumption.

How HughesNet's Performance Stacks Up in Different New York Regions

New Yorkers in remote and rural regions benefit the most from HughesNet’s coverage. Unlike cable and fiber that require physical infrastructure, HughesNet delivers internet via satellite, ensuring service even in isolated locations. Performance remains steady across the state, from the Adirondack Mountains to the Finger Lakes, because geographic terrain does not interfere with satellite signal reception as long as the dish has a clear view of the southern sky.

However, weather conditions can impact speeds. Heavy rain and snow may introduce temporary slowdowns due to signal attenuation, a common occurrence with satellite-based communications. Urban users, where fiber and cable offer higher speeds and lower latency, may find HughesNet less competitive. For those without terrestrial broadband alternatives, satellite internet delivers reliable connectivity.

Discussing Satellite Internet Speeds vs. Other Forms of Internet

• Fiber Internet: Providers like Verizon Fios and Greenlight Networks deliver speeds ranging from 300 Mbps to 2 Gbps with minimal latency (<10 milliseconds). Fiber remains the best choice where available.
• Cable Internet: Spectrum and Optimum offer speeds between 100 Mbps and 1 Gbps, but network congestion can impact performance during peak hours.
• DSL Internet: Speeds vary from 10 to 100 Mbps, depending on the distance from the provider’s hub. Rural DSL often struggles to exceed 25 Mbps.
• Satellite Internet: HughesNet provides a consistent 25 Mbps regardless of location, but higher latency makes it less suitable for applications like cloud gaming.
• Fixed Wireless & 5G: Rural-focused services like T-Mobile Home Internet offer speeds between 50 Mbps and 200 Mbps, though availability is limited outside metropolitan areas.

Satellite internet fills the connectivity gap for unserved locations, even though it does not match fiber or cable performance. Users needing basic connectivity in regions lacking wired broadband infrastructure will find HughesNet a viable solution.

Digging into HughesNet’s Router and Equipment

The Technology Behind HughesNet Routers and Equipment

HughesNet provides a dedicated modem-router combination designed specifically for satellite internet connectivity. The HughesNet HT2000W modem integrates a modem and a Wi-Fi router into a single device. This equipment supports dual-band Wi-Fi (2.4 GHz and 5 GHz), minimizing interference and optimizing performance for different types of devices.

The HT2000W utilizes HughesNet’s proprietary Web Acceleration technology, which reduces page load times through request compression and predictive data fetching. The device also includes built-in Quality of Service (QoS) management to prioritize bandwidth for essential activities such as video streaming and remote work.

Benefits of Using HughesNet’s Proprietary Equipment in New York

• Optimized for Satellite Network: Unlike standard routers, the HT2000W is fine-tuned for satellite latency and traffic management, improving overall performance.
• Remote Diagnostics: HughesNet can run remote diagnostics on its proprietary equipment, allowing for quicker issue resolution.
• Seamless Wi-Fi Coverage: With dual-band functionality, users experience better connectivity across multiple devices, even in multi-story homes or larger rural properties.
• Automatic Firmware Updates: The router receives software updates directly from HughesNet, ensuring security patches and network improvements are applied without manual intervention.

Compatibility and Upgrade Options

HughesNet's satellite service requires the use of its proprietary modem, which means third-party modems are not compatible. However, users can connect additional routers or mesh systems to extend Wi-Fi coverage. Popular third-party mesh networks like Eero, Google Nest Wi-Fi, and Netgear Orbi work well when connected to the HT2000W via Ethernet, improving in-home coverage.

Upgrading equipment is straightforward. HughesNet periodically updates its hardware, and users may request a newer device if they experience performance issues or subscribe to a new service tier. Additionally, signal extenders and powerline adapters can enhance coverage in homes with connectivity dead spots.

Comparing HughesNet with Other Internet Providers in New York

HughesNet vs. Other Satellite Providers

New Yorkers in rural areas often rely on satellite internet as their primary connectivity option. HughesNet competes with other satellite providers like Viasat and Starlink. Each service operates via geostationary or low-earth orbit satellites, but their capabilities differ.

• Speed and Latency: HughesNet Gen5 delivers maximum speeds of 25 Mbps for downloads and 3 Mbps for uploads. Viasat offers plans with up to 100 Mbps, but speeds vary based on network congestion. Starlink, using a low-earth orbit system, reports median download speeds of around 66.4 Mbps in New York, according to Ookla’s Q4 2023 report.
• Data Caps: HughesNet imposes data thresholds but allows continued usage at reduced speeds after exceeding limits. Viasat enforces similar data prioritization policies, whereas Starlink currently operates without traditional data caps, though network congestion affects performance.
• Availability: HughesNet and Viasat cover virtually all of New York, including remote locations. Starlink’s service footprint is growing, but availability in certain areas requires a waiting period.
• Equipment and Installation: HughesNet and Viasat require a professionally installed satellite dish. Starlink uses a self-installation model with a motorized dish, potentially requiring optimal positioning for strong signal reception.

How HughesNet Compares to Other Rural Internet Services

Beyond satellite options, rural residents in New York may access fixed wireless, DSL, or mobile broadband. Each technology presents distinct trade-offs.

• DSL: Providers like Frontier and Windstream offer DSL services in rural parts of the state. Speeds typically range from 10 to 100 Mbps, though distances from network nodes impact performance significantly.
• Fixed Wireless: Companies like Rise Broadband and locally operated fixed wireless providers deliver speeds from 10 Mbps to 50 Mbps. Line-of-sight requirements limit availability in some hilly or forested regions.
• Mobile Broadband: LTE and 5G home internet services from Verizon or T-Mobile offer an alternative in some areas. Speed and reliability depend on network congestion and proximity to cell towers.

Satellite internet remains the most widely available rural connectivity option in New York, making HughesNet a go-to choice when other technologies are inaccessible.

Key Factors to Consider in a Comparison: Cost, Speed, and Reliability

• Cost: HughesNet’s plans start around $49.99 per month for basic service, while higher-tier options with more data reach $149.99 or beyond. Viasat’s pricing fluctuates based on promotional offers, while Starlink charges a $599 equipment fee and a $120 monthly service fee.
• Speed: HughesNet’s 25 Mbps speed meets the FCC’s minimum broadband definition but falls behind fiber, cable, and some fixed wireless plans. Those needing faster speeds may explore other rural broadband alternatives.
• Reliability: Weather conditions impact all satellite internet providers. HughesNet uses advanced signal prioritization to maintain connectivity during moderate rainfall, but severe weather disruptions still occur, similar to Viasat and Starlink services.

For rural residents who need reliable coverage where terrestrial broadband falls short, HughesNet remains a dependable choice with consistent nationwide service.

The Customer Service Experience with HughesNet

Customer Support Options Available for New York Customers

HughesNet provides multiple customer support channels to address service issues, billing questions, and technical troubleshooting. New York customers can access assistance through phone support, live chat, email, and an extensive online help center. The company also maintains an active presence on social media, where representatives respond to inquiries.

• Phone Support: Available 24/7 for general and technical assistance.
• Live Chat: Accessible through the HughesNet website for real-time support.
• Email Support: Customers can submit service requests through an online form for non-urgent issues.
• Online Knowledge Base: Self-help articles covering troubleshooting, billing, and installation.
• Community Forum: A platform where users share experiences and solutions.

How to Access HughesNet Customer Service

New York residents can reach HughesNet’s support team through different channels depending on their needs. For immediate technical issues, calling the support line or using live chat ensures prompt assistance. Customers preferring a written response can utilize email support, while those looking for self-help resources can explore the online knowledge base.

Reviews on Customer Support and Service Effectiveness

Customer experiences with HughesNet support vary based on individual cases. Some users report effective resolution of technical issues, especially through direct phone support, while others mention longer wait times during peak hours. The online community forum serves as a useful secondary resource where experienced customers and moderators provide solutions.

According to a 2023 survey by the American Customer Satisfaction Index (ACSI), HughesNet scored 57 out of 100 in internet service provider customer satisfaction, which is on par with other satellite internet providers but lower than fiber and cable ISPs. Many customers appreciate the availability of 24/7 support, while some express concerns over response times during service outages.

Is HughesNet the Right Service for You in New York?

Evaluating HughesNet’s Strengths and Weaknesses

HughesNet delivers satellite internet across New York, including rural and remote areas where other providers fall short. Coverage spans the entire state, ensuring connectivity even in hard-to-reach locations. The technology provides consistent availability, making it a reliable solution where cable and fiber options remain limited.

However, satellite internet has inherent constraints. Data usage policies include soft caps, meaning speeds may slow after exceeding plan limits. Latency also plays a role, affecting real-time applications such as online gaming. For basic browsing, email, streaming in standard-definition, and remote work with moderate data needs, the service performs well.

• Pros: Wide coverage across New York, reliable connection in rural areas, structured pricing, and no hard data limits.
• Cons: Higher latency than fiber or cable, reduced speeds after exceeding priority data limits, and dependency on weather conditions.

Who Should Consider HughesNet?

New Yorkers in areas with limited broadband options will benefit the most. Households needing constant access for email, web browsing, and moderate streaming find HughesNet sufficient. For urban residents with access to fiber or high-speed cable, alternatives may offer better speeds and lower latency.

Where Satellite Internet Fits in the Market

Satellite internet remains a key solution in underserved regions. Cable and fiber deliver higher speeds and lower latency, but availability gaps persist. HughesNet fills those gaps, bringing dependable internet to communities that might otherwise have no access.

Choosing a provider depends on location, data needs, and expectations for speed. For those prioritizing coverage over ultra-fast speeds, HughesNet remains a strong contender.