Viasat Has Lost About 83% of Its US Home Internet Subscribers

Viasat reported approximately 100,000 U.S. fixed broadband subscribers as of September 30, 2026. Its shareholder letter for the comparable fiscal quarter in 2020 reported 603,000. The difference is about 503,000 subscribers, or roughly 83%. These rounded figures describe the U.S. fixed broadband business, not all of Viasat's aviation, maritime, government and international customers.

For service background, see our Viasat provider guide. The decline alone does not establish that residential service is ending, that a particular customer's bill is changing or that every former subscriber moved to the same competitor.

What the comparison measures

The current figure appears in Viasat's Form 10-Q for the quarter ended September 30, 2026, filed November 6. That period is the second quarter of fiscal 2027 in Viasat's reporting calendar. The older figure appears in its second-quarter fiscal 2021 shareholder letter, covering the period ended September 30, 2020. Fiscal-year labels should not be confused with the calendar year of the measurement.

Subtracting 100,000 from 603,000 gives about 503,000 fewer subscriptions. Dividing that difference by 603,000 gives about 83.4%. Because the company describes the underlying subscriber figures as approximate, the headline uses about 83%, rather than implying a precise count of individual households.

A subscriber trend is different from a service notice

This comparison is a business trend across six years. It does not show where each departing customer went or establish a single cause for every cancellation. It also does not measure the speed, reliability or value of one household's current connection. A customer should rely on direct account notices and the terms of the exact plan for information about their own service.

Customers considering a plan change should ask whether it is available at their street address, whether it requires different equipment or professional installation, and what the complete ongoing price will be. Confirm any minimum commitment, data policy, installation charge and equipment-return requirement before agreeing to an order. Do not assume that a satellite or network announcement automatically migrates an existing account.

Compare practical alternatives at your address

Start with providers that can actually serve the home. ZIP-code screening identifies possible options; it does not confirm availability for a property. Satellite service also depends on suitable sky visibility, installation, equipment and plan eligibility. Fixed wireless depends on signal and placement, while wired options depend on the network reaching the address.

Compare total monthly cost, upfront charges, expected busy-hour performance, latency, data policies and any contract terms. A faster advertised download rate does not describe every application or every time of day. If continuous access matters, keep an existing working connection until a replacement is installed and tested.

Viasat's other business lines are separate from this U.S. fixed broadband subscriber count. Neither growth nor a contract award in those businesses should be presented as a direct change to residential customers' equipment or bills.

For help comparing internet at your address, call RSINC at 1-877-697-2926 or compare local providers.

Reviewed November 7, 2026. Availability, prices and terms can change.