Can You Cancel Viasat?
Yes, you can cancel Viasat internet service, but you may be charged an early termination fee if you stop your service before your two-year contract ends. To cancel your Viasat service, call 855-463-9333.
If you cancel Viasat internet service, you will need to return any equipment leased from Viasat within 30 days of cancellation. This equipment to return is generally a Viasat Wi-Fi modem and power cord and the TRIA on the satellite dish outside your home or office. If you cancel Viasat, you should expect a Viasat equipment recovery kit from UPS with instructions for returning your equipment. Viasat will charge your payment method on file for equipment not returned within the 30-calendar-day window.
Can You Cancel Viasat If Your Home Is Damaged by Fire or Storms?
Fires and storms can ravage a home, making internet service seem like the least of your worries. Viasat Customer Care specialists can work with you to suspend your Viasat service while repairs are underway or disconnect your Viasat service if you do not anticipate returning to your home. Viasat has special programs to help those who have been impacted by a natural disaster, but you need to contact Viasat and let a Customer Care agent know about your situation.
Does Viasat Have a No-Contract Option?
Yes, you can get Viasat satellite internet service without the standard two-year contract. When you sign up, select the Viasat No Long-Term Contract option and pay the $300 No Long-Term Contract Fee with your first month’s bill. Cancel any time after the first month with no early termination fee.